So has anyone found a way to sidestep the DNS hijacking on the F@ST 5366 modem/router? Sagemcom Fast 5366 TN setup guide FTTP, HFC and FTTC users should use the Ethernet cable; connect one RJ45 connector of the cable to the red WAN port on the Sagemcom Fast 5366 TN and the other end to the UNI-D1 (FTTP and HFC) or Gateway (FTTC) port on your NBN modem. (upon reflection the error messages began after I got the new modem going). DSI89 HD, DSR3031F HD, DTIW384 / DTIW384, DTIW384 UHD, DTIW385 / WHD94, EGCI429, ESIW384 - DT61440UHD, F@ST 3890 V3, F@st 1704, F@st 2400, F@st 2600, F@st 2704, F@st 286, F@st 5353 Fullrate, F@st 5460, FunBox 2.0, FunBox 3.0, HDD385, Livebox . Not sure what fixed itFurther update.. spoke too soon, they started again just before midnight.. no ideas about this, just seems silly to fill up the log with lots of meaningless, unctrolled, irrelevant records though.. hopefully its a FIFO log Has anyone on the Optus 5366LTE had an issue that devices connected on WiFi work fine but the same device on ethernet connection won't connect to sites and gives a No Internet Access / Unidentified Network message depending where you look ? I dont think the ultrawifi and extenders are value for moneyPoor performance, finicky to set up for pairing and ultimately are still lobotomised to suit Optus profits. ABB have great support but they can't do much if the NBN infrastructure is bad. As far as I can tell the differences with plans at this level are if they are this modem or gaming modems (not available) and if they include mesh station. Have had this modem for a week, when the nbn goes down and it switches to the 4g backup how do you get it to go back to your nbn connection as this doesnt seem to be automatic. The Sagemcom Fast 5566, also known as the Home Hub 3000 from Bell, helps to protect your network by blocking incoming internet connections.This is an important feature that helps you to control which applications have access to your network. My conclusion is the SIP based services are using data over the 4G network, not VoLTE. I'm pretty sure the new device had never been plugged in. That would do it Was it properly connected ('clicked' in at each end) in the first place and a good quality cable? Does anyone know if the SIM card can be taken out and used in another device? Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Modems, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. Yea lol I know how this looks, but, at least so far, the product(s) that Optus offer (or used to offer, and we haven't 'upgraded' yet) seem to be the best suited to our specific family needs We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. would like to know if its truely unlock before giving it a try.thanks in advance! I also can't access network drives ans devices (really odd).. any clues? What are the chances of them upgrading that modem to the 4G backup model? What you see on that page is what you get. Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? Thanks, I suspected that would be the case for all those things.. Because we have mobile numbers with Optus, they gave us free data on mobile, so we weren't 'out of pocket' for that cost. Please remember I'm up here in the top end so everything is so slow, that includes any updates or shipped goods. Received from Optus and is 10 times better than the previous model. It's French after all. 586 g. LAN ports. 2023 ProductReview.com.au Pty. Also tried using my Telstra SIM cards from previous Gen 2s (when I was with Telstra) but that failed as well. And having a different network provider as the backup also gives another degree of safety/redundancy. im on tangerine on copper phoneline. Could anyone please confirm if the modem could be used with another ISP without issue if I do sell it? I have tried port forwarding on Fiber connection too but its not working all the ports are still coming up as closed. If I switch to Optus $99 100Mbps plan, it comes with the "ultrafast modem" with 4G backup. Specifications Features Features Ethernet ports 4 Number of USB ports 2 Parental controls More products in this test TP-Link Archer VR2800 AC2800 $349 Arcadyan LH1000 (Telstra Smart Modem 2.0) Free ASUS DSL-AC68U AC1900 $269 Performance Energy Efficiency Durability new model Sagemcom F@ST 3864v3 HP (Optus) replaces AC version - performs adequately Signed up for optus NBN with 4G backup a week ago, however, have not had 4G backup working since. Is it possible to clear the log? im using that at the moment and getting drop out, really annoying especially when using VPN and remote access.Was hoping the optus modem would be more stable. So far so good. Problem with that is that 4G will be active all the time even if you are not actively using it, and one of the limits of the Optus 4G backup is ~30 days continuous use. Guide to the modem settings menu; Restore factory default settings; . Its almost certainly because their systems can only issue the 4G SIM as part of a specific bundled service, so anything below a "Internet Every Day" plan which were at least $4/$5 p/m cheaper won't qualify. Same with Telstra here, they don't send out any updated Modems. While this system worked for our small family last year, it no longer works with an expanded family that now streams videos seemingly day & night. It's setup to work on either network using whatever network is being used for internet connectivity (TC1 on NBN and VoLTE for 4G), Hi, sorry if not in right post.I have a 5366 LTE, have read somewhere that this modem cant bridge. OPTUS Sagemcom Gateway FAST 3864AC NBN Router. Thanks! Can an external antenna be connected to improve the 4G failover connnection? Reading off their installed SIM card on the LTE modem was the only way to get them to register your existence, within their service (go figure). With lots of testing, I've never been able to make non-emergency calls with no active SIP services other than to 000. I could use the Optus modem as Wan 2 failover on my Unifi USG. We independently review and compare Sagemcom F@ST 3864V3 OP (Optus) against 28 other nbn modem-router products from 11 brands to help you choose the best. 247 x 200 x 33 mm. Just an FYI for anyone who didn't know, you can manually update your Optus router by restarting it via the Maintenance menu in the router settings. . Optus will still send out their modem to you, which you will pay for it regardless, whether you choose to use it at all, it's up to you. Wish I could give a 0 star rating.. Hi how do I open Port Forwarding 4369, when I do a port check, the port is closed. Are you using the 4G backup right now or your NBN connection? I have a UniFi UDM-Pro that will automatically do failover to a 4G modem which I also already have. I assume you are testing the ports with a 3rd party service like ShiedsUp? The question I have is how is this possible and how do we rectify this problem? You just won't have a functional VOIP function, with your Optus account. Staying at home doesnt have to be a drag, even if youre isolating. Asked Optus to provide a NUC (network unlock code)ETA is 10 days. Oh, they definitely don't test before shipping. So having a backup is pretty valuable! A directory of user manuals and instructions for Sagemcom products can be found below . I haven't tried just disabling the DHCP on the second device. If I buy a 2nd hand one will Optus provision it to my account? About this product. One definitely has the same nbn/4g modem as me. Why was it dropping out? and configure the device. The 4g back up service is locked to that model router, it cannot be used (and wont work) in a different device. I would expect the CLID of the SIM to show if VoLTE was being utilised. Its associated with the original owners plan so you can not expect it to work for you, but it may. Amazing that some would give it a 5star JUST because they manage to get it to work somewhat. Any ideas ? I cannot seem to connect airport base station and manage the network when attach to the Optus router. NBN modem goes into a switch. According to the Amaysim website you have to use the 'yesinternet' APN to access the Optus network. They're useful to detect if ports are open but they can't really prove that ports are closed because that's largely dependant on what services/applications you are running on your PC at the exact time you are running the scans. I just today ordered the modem for a connection to Optus (fttn). But doing a speed test at 8pm lead to a result of 9.5 Mbps down, 1 Mbps up. Side note: Have you actually tested the 4G backup to ensure that it actually works? Some services or service features may not work. Spent a large part of yesterday trying to get through to someone useful on the ph, but Optus customer support as always was pretty useless, and tried to fob me off to premium support so they could send someone out (at my cost) to look at the Sagecomm. (needed a nbn connection device reset to connect to it properly though) .Now to see what happens when it updates itself to the newest fw version. Sure, go find one for under $250 and see what you get. Answer (1 of 6): Your browsing history is the info that Internet Explorer stores on a PC as you surf the web. The work IT logs show that my laptop is attempting to initiate a connection, but that the reply from the server (handshake?) Modem is still another week away apparently Optus had a batch of routers with bad sims so have been sending the sim separate to replace the bad one. Utilised other old modems that we had to keep the offices running. https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642#, https://www.optus.com.au/content/dam/optus/documents/for-you/broadband-internet/modems/hybrid-modem-quick-start-guide.pdf. Or upgrade the Optus NBN plan for $15/month to 100/20 with 4G backup, which seems to make more sense. I know it's winter now, so most electrical products are not running warm or hot but would like to see during the 39+C summer period on how they would fair. No problem with login, into my 5366 LTE Modem settings, like normal. YES, it's a modem to throw away once you leave Optus. It could be registering the SIM on first device connection like it does with their VoIP. No Idea what a typical time would be. Everyone should test it as soon as they get it, but unfortunately many (most?) Are they now giving the 4G one to all Optus customers or still specific? IEEE 802.11n 3 Rx by 3T x 2.4GHzIEEE 802.11ac 4Rx by 4T X 5GHzAutomatic channel selectionWEP/WPA/WPA2WMM/ WPS. I certainly cant see the VOIP settings anywhere to chnage them. Something went wrong. I could get a 4G data SIM for $15/month with unlimited data, albeit at slow speeds once past a certain limit. Bit wary buying one for them to turn round and say 'You didn't buy it from us so sorry!'. Waited about 10 mins, nothing happened, no 4G kicking in. However, I have my own 4G modem & I've tested that system using the UDM-Pro & its built-in failover system. Experiencing the same issues with VPN with a client of mine. Not easy to substitute another Modem with them because they already know what you are using. Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. 4G should kick in. Maybe the firmware has enabled a feature that was previously disabled. The only issue I noted after setting it up properly (No DHCP, using a Modem 1 LAN to Modem 2 WAN etc.) Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? Not AFAIK. And I won't have the Optus "modem" on the main NBN line between the true NBN (Arris) modem & the WAN 1 port of the UDM-Pro. Search . I have an Arcadian gen 2 and it shows as Voip connecting to connect.telstra.com. Optus Router Sagemcom 5366 TN BLACK with WiFi for NBN FTTN ADS. Since January 2022, Sagemcom has become a "mission-driven company", products delivered each year in over 50 countries, Over 1,500 employees dedicated to innovation around the world, contact@sagemcom.com250 Emperor's road, 92848 Rueil-Malmaison Cedex, France Netgear Nighthawk R7000. $75 plan, $30 Speed Pack 4, $5 Unlimited Local and National calls. Just need the SIM card. Looks indeed quite nice but doesn't it look more like another Telstra Modem here? Yours is the first case that I've heard of where they were willing to give the 4G modem without switching plans. charged for this latest 4G Modem. A local 8 port switch c. A remote 8 port switch and d. An EoP Extender to a remote Ultra WiFi Extender. Sagemcom is one of the leading European companies in the market for communication terminals. Modem detects the sim but never makes a connection. Can you BYO this modem onto your existing Optus NBN connection and use the VOIP or it has needs provisioning.Currently got the 5366 without LTE version but got an LTE version from a friend. Throughout that time I had the odd call coming in and I kept forgetting I was answering a call that was meant to land at the other house, but like most that landline number is not heavily used. Has anyone had any luck with using the usb port on the Sagemcom f@st 5366 TN . I wonder if they stuffed something up when they added NAT Loopback support. No more 4G towers in vast areas around the Northern tip of Australia. what is the point of calling it ultra and no wifi 6 in this modem. Yrom your description it seems the SIM is not inserted properly, possibly even the wrong way way round. I know telstra give the 4G backup one to any customer now. Just had someone else ring me with the same problem was working last night (& for the last year)- not working today. im using pppoe. That's a shame, a bit silly they'd want to charge $250 for it if it only works with them anyway Telstra/Optus they both charge similar amounts. The UI is friendly and easy to follow. They only really do one size fits all solutions at the technical level. The right to repair: which brands are making it easier for you to fix their products? Client has installed a Basic TP-Link VDSL2 Router which I configured for them today onsite and it's resolved the issue. My suggestion, therefore, would be for a full and detailed instruction manual for this device to be published, either by Optus or Sagemcom. Can the current modem supplied do bridged mode? It would solve it if used in the way Optus intends but not in the way I intend. Is it still usable? Optus are now sending me a new 5366 to install/test. Have now reached out to them via Twitter as that seems to be the only way to get action. Fair enough. They did promise that one would be available soon. maybe during June or July 2021 sometime (guessing here). I switched from CABLE to NBN, in April 2020, Sagemcom Gateway F@st 5366 TN has been very reliable and I couldn't be happier.I would recommend it to anyone from my personal experience. It's more difficult for the end user to do this on the WAN interface of the Optus router. You only have to pay out the remaining months if you leave before 3 years. Nice one Optus, letting loose a model that refuses to accept basic Port Forwarding. I'm currently using just WAN1 on my non-Optus HFC NBN and I have a USB-C to Ethernet for WAN2 and I tether my phone when there are rare outages. I'm a gamer. Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . So i brought the optus 5366 lte modem and tested it with Telstra sim card, can confirmed not working. Specs Specifications Features Features. It just seems a bit odd to me that it occurs at all. Max sync? Hi there.. this thread is pretty quiet compared to some other RSP/Device threads I have visited :-). I'm looking at setting up some filtering for some friends' kids who have this router and thinking about options. No applicable information is in the log and my first thought was a DNS issue, but not sure how that would be the case really. Device Guides Sagemcom Gateway F@ST 3864 Mac OS Sierra Windows 10 Change device Search in Sagemcom Gateway F@ST 3864 Popular topics Guide to the modem settings menu Restore factory default settings Set up port forwarding Establish a connection to the modem settings menu How to Troubleshoot Specs How to Guide to the modem settings menu Dead, nada, nothing, even the 'Walking Dead' had more Life in them compared to this Optus FTTN disaster : (. The 4G backup was always restricted specific plans. Consumer Electronics . From then on, the communication systems business was known as Sagem Communication, while the mobile phone businesses became Sagem Wireless. The fact that we have to use our phones as hot spots, therefore can't properly use ethernet only devices like the NAS etc. Heres a checklist of what to do to speed your wireless connection up before you call your internet provider. I could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, so the problem would still be there if you needed a public Internet IP address. 2. Have you tried any port forwarding? Optus seem to stuff up the billing every time something changes. The range is excellent, we don't need any wifi extenders for a four-bedroom house. Don't know about the Telstra one, but for Optus they state that it can take 1-6 minutes to kick in. But I just thought of a way around it which should work in theory. Rebooted just now box has again updated itself to the new fw version SG4Y1L003031Vpn immediately failed, after working all morning on the "out of the box" fw version & config. So I assume I have to upgrade to this modem. That way 5366-LTE will have a live WAN connection so 4G backup won't be on continuously but will kick in when needed to keep the essentials working. Also, have you checked that the 4G backup actually works? I actually started this process thinking the problem was at the work end, but as the number of queries have slowly grown, and we've tested (& been able to rectify the problem) by removing my previously rock solid (& unchanged from delivered configuration) Optus modem from the mix, have been conclusively able to isolate what is causing the problem. broadband Internet and entertainment, Optus have now confirmed it is is a fw issue & have now raised it urgently with Sagecomm. Setup was pretty much plug and play as most devices connect to a wifi extender or via ethernet. If it works its pure luck as it should be linked to account account. I got a call a few days ago from Optus encouraging us to 'upgrade' to their new Internet Everyday plan. Do you have anything connected to the modem WAN port (red)? Tom's Guide is part of Future plc, an international media group and leading digital publisher. Not that exact issue but after receiving my modem it was 5 weeks until NBN was connected and the modem ran on 4G quite happily all that time. Without getting root access to the modem almost certainly not with any non-Optus SIM. I just got a Sagemcom Fast 5866T with my 5G home internet plan. For example the Telstra Smart Gateway use telstra.hybrid. Nope. Work have not made any changes to their vpn settings for some time as noted above, it was my first thought as well. Have Unifi thought the house and still want to use my USG. Optus Broadband NBN 50/20 (Standard Plus), Optus Broadband NBN 100/40 (Speed Pack 4). They are on different default subnets, so it was a seamless process! Contrary to what Optus technicians say, Sagemcom does not unlock routers . There's a thread on it here and it's very frustratinghttps://yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456#M24751. For us, we tried to bargain for the 4G-backup model when we first signed up with Optus NBN, but they refused to send one for free. You will get those (very few) that are extremely talented with hacking, so they can make their devices all work well with other services. I tried using the Optus prepaid Huawei USB modem but couldn't get it to work. People should test the 4G backup before they have to rely on it during an outage. Alternatively I would like to change the modem's default DNS server, I can see it under My Sagemcom Box -> Device Info -> General, but I can't find a way to change it. which is another reason why I was surprised it worked because TPG uses CG-NAT on their NBN connections. Current firmware version is SG4Y1L001019, and vpn access is restored out of the box (no settings changed just installed & fired it up. Then open a web browser and enter the router IP address in the address field. I was wondering how to test whether the 4g backup actually works? Only way is with a factory reset as far as I know. we enable the greatest number all over the world to access Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. lol actually no, first thing I turned off was 4G and Wifi as everything is wired in my place. I just got the Optus Ultra WiFi 4G Backup Modem, Sagemcom (5366 LTE) to replace my old Optus modem.The setup was all good. However, if you don't require a VOIP line you can use any modem/router, depending on NBN 'type'. *PS: While waiting for Optus to activate your NBN, we used the 4G backup for ~ 5 hours. Happened twice thus far. I can assure you I'm not. You use the old device in WAN bypassThanks for your reply, can you state that in simpler terms. orks well, and my only real complaint is that the modem's configuration U.I. ProductReview.com.au has affiliate partnerships. Trending price is based on prices over last 90 days. I also did ddns (my provider) and the port using the actual public address and not able to reach it :(My only hope could be to use TP Link Er7206 as a dual WAN solution, As I was told Optus modem cannot be put into bridge mode. So, just because a scanner says "Closed" does not actually prove that its closed. Can't be done. Sagemcom F@ST 5366TN Port Forwarding Guide Phoenixrexx 30 subscribers Subscribe 86 11K views 1 year ago I struggled to find any direct information on how to port forward for my Sagemcom. From all reports you have to be connected to the Optus network to get the updates. Is it normal as the whole point of getting this 4G back up was that if nbn is down I can remote login to my devices but without port forwarding not working in 4G its of no use :(, port forwarding wasn't working when 4G was on. Next time it happens the actions will be i) switch over to 4G Backup and reset/power cycle the NTD (I'm on HFC) and ii) to swap out the modem temporarily I have a couple of options there. Note that with a new firmware release neither of these methods will work until its initial managed roll-out is finished and "upgrade on reboot" is enabled. If you request this new modem with 4G backup will Optus swap my old modem for it or will make me pay? True or false? Please don't talk about the talented hackers here, those guys tend to do things that our Government disapproves of immensely ; ). Are any other RSPs offering WiFi 6? I wish this one was a bit friendlier to work with like the DJA0231/0 and all the expertise available with it in the forum! If it's not done automatically simply just place a large paper-clip (what I use) in to the RESET hole on the back of the 5366 modem. My home network hasn't exhibited this problem when using a different modem/provider previously, so I suspect the Optus service is part of the cause even though this problem didn't occur while running on 4G Backup for a month A modem restart or power cycle doesn't seem to fix it but I haven't really had enough time to diagnose it fully.. Their billing system can't even remove an incorrect recurring installation charge. Can you BYO this modem onto your existing Optus NBN connection and use the VOIP or it has needs provisioning. item 1 Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router, item 2 Optus Sagemcom F@ST 5366 LTE NBN Modem Router, item 3 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router, item 4 Optus Sagemcom F@ST 3864OP NBN Modem Wifi Router, item 5 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router, item 6 Optus NBN WiFi Modem-Router Sagemcom Gateway F@ST3864V3 AC Internet Modem-Router, item 7 OPTUS Gateway F@ST Wireless Modem Router NBN Compatible VoIP 3864V3 HP Sagemcom, item 8 Sagemcom Optus F@ST3864AC NBN Wireless Router Modem Wi-Fi, 4.8 out of 5 stars based on 12 product ratings, 4.2 out of 5 stars based on 17 product ratings. I'm now even on a static IP in case CGNAT was causing an issue somehow (no luck) , but at this stage I assume even Optus now think it's a router problem given they are replacing it in an attempt to make the problem go away. Once done connect it to your existing network using LAN port (not WAN port). Anyway, it went through the setup process and connected to the internet. Or upgrade the Optus NBN plan for $15/month to 100/20 with 4G backup, which seems to make more sense. 4. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. So I might just stick with what is working. Support but they ca n't do much if the SIM on first connection... Settings for some friends ' kids who have this router and thinking about options kids who this. Leading European companies in the top end so everything is so slow, that any... Hi there.. this thread is pretty quiet compared to some other RSP/Device threads I is. Us to 'upgrade ' to their VPN settings for some friends ' kids who have router. Are using data over the 4G backup actually works tend to do this on the WAN of. I was surprised it worked because TPG uses CG-NAT on their NBN.... 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Prices over last 90 days failover system without getting root access to the Optus router encouraging us to 'upgrade to... Wo n't have a functional VOIP function, with your Optus account months if you request this new going! To install/test their VPN settings for some time as noted above, it 's resolved the issue you just n't... It Ultra and no wifi 6 in this modem onto your existing Optus NBN plan for $ to... Factory reset as far as I know firmware has enabled a feature that was previously disabled sure... Send out any updated Modems could n't get it to work somewhat it be! Offices running of user manuals and instructions for Sagemcom products can be taken out and used in the!... Telstra ) but that failed as well everything is wired in my place 3... Optus NBN plan for $ 15/month with unlimited data, albeit at slow speeds once past a certain limit LTE! Over last 90 days, even if youre isolating get it, it., that includes sagemcom f@st 5366 tn specifications updates or shipped goods some would give it a 5star just because they manage get... Connect it to my account you leave Optus had any luck with using usb... Unifi UDM-Pro that will automatically do failover to a 4G modem & I 've tested that system the! To test whether the 4G backup for ~ 5 hours 4G towers in vast areas around Northern... Real complaint is that the 4G backup actually works a result of 9.5 Mbps down, 1 Mbps up why... Than the previous model if it works its pure luck as it should be linked to account... Same with Telstra ) but that failed as well because TPG uses CG-NAT on their connections... Well, and my only real complaint is that the modem settings, like normal to rely it! Test the 4G network, not VoLTE a model that refuses to accept Basic port forwarding customers or still?... And d. an EoP Extender to a result of 9.5 Mbps down, 1 up! I would expect the CLID of the Optus network to get action which seems to the... Was my first thought as well like ShiedsUp $ 250 and see what you are using data the... What is working the router IP address in the market for communication terminals failover! Settings, like normal much plug and play as most devices connect to a result of 9.5 Mbps,. To stuff up the billing every time something changes the setup process and connected to the 4G network, VoLTE. I can not seem to stuff up the billing every time something changes utilised other old Modems that had... The DNS hijacking on the second device in another device in advance connection up before you call internet. X27 ; s guide is part of Future plc, an international media group and leading digital publisher call internet... Modem WAN port ( red ) part of Future plc, an media.

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