By investing in its role to connect with federal, state, and local partners and with the private sector and civil society, DHS can add unique value to the nation, managing risk while also ensuring economic prosperity and upholding American values. DHS currently protects 16 critical infrastructure sectors whose networks and systems are deemed crucial to U.S. national security, economic security, and public health and safety, such as the critical manufacturing, communications, and energy sectors.70 These needs will only increase as digital connectivity plays a growing role in daily American life, particularly as the pandemic has forced many to work from home and increased everyones dependence on internet access. Xs~_7^{$}UAe5u)haU8vP6179kqZ>95[6No4%OcE6:&v+ yz In an era of increased movement of people and goods across borders, we need a DHS that prioritizes the rule of law, and one that protects all Americans as well as everyone who comes to live, study, work, travel, and seek safety here. With appropriate oversight and respect for civil liberties, the department has tremendous potential to advance public safety and provide critical services. Department of Human Services Organizational Chart. CBP and the TSA are primarily focused on enabling the safe and secure movement of goods and people and have narrow law enforcement roles that enable these primary missions. After looking at each homeland security organizational structure, a number of recommendations were made that could benefit each entity. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. As then-nominee Alejandro Mayorkas argued in his confirmation hearing, DHS is and should be fundamentally, a department of partnerships.5 He is right. I&A should reduce or eliminate its efforts to provide strategic intelligence on counterterrorism trends that are well covered by other departments and agencies. Going forward, DHS has an opportunity to focus its attention in areas where it is the natural leader, where it is not duplicating efforts, and where it does not face bureaucratic headwinds so that it can devote attention to solving problems at the heart of Americas safety and security needs. Establishing the protection of civil liberties and privacy as a core DHS mission would fill a critical gap in executive branch roles that is not currently being comprehensively addressed by other departments and agencies. With the premise that DHS should recalibrate toward a safety and services model, and that DHS should focus on the things that it is best capable of doing, this study distinguishes between two types of law enforcement functions: law enforcement functions that enable a safety and services model to operate and those for which law enforcement is the primary focus. During the Trump administration, however, the focus of DHS shifted squarely toward heavy-handed enforcement designed to terminate access to the country for asylum-seekers.48 The Biden administration has taken a different approach to border management and is beginning to reverse policies and repair the damage made to the immigration and asylum systems during the Trump administration.49 However, many challenges persist and demonstrate the need for a reorientation of cultural norms at DHS. }. Established in 2003, the Department of Homeland Security was largely defined by the 9/11 terrorist attacks, and the response to those tragic events continues to shape the priorities and mission of the department today. HW]o6}7@`s! DHS already plays a pivotal role in connecting nonfederal officials with their counterparts in the federal system and serves as the primary connection between state, local, tribal, and territorial officials and the federal government and its resources, as well as between the private and public sectors, including civil society organizations. It also helps ensure that DHS capacity is aligned to where DHS has the most to contribute. DHS also suffers from low employee morale and poor satisfaction among its workforce: It ranked dead last among U.S. federal agencies in the most recent survey conducted by the Partnership for Public Service and has consistently been at the bottom of the list since 2010.44 While there are many reasons for low employee morale at DHS, the workforce culture is especially toxic within certain agencies that have overly politicized activities.45 ICE and the Border Patrol under the Trump administration, for example, focused on maximizing arrests and deportations with few limits on the targets for enforcement actions or the methods they would employthe clearest example being the Trump administrations cruel family separation policy.46 Personnel asked to pursue these political objectivesmost of whom are career public servantshave been required to perform deeply unpopular enforcement tasks that have not advanced sensible law enforcement or public safety priorities and have subjected them to sharp public criticism. What Is an Organizational Structure? Renewing the DHS workforce also is critical to the departments long-term success. In the absence of a clear and well-defined mission, DHS has too often tried to make itself a utility player on every issue, arguing that it has authorities and capabilities that others lack. DHS intelligence activities, at one time derided as being uncoordinated and duplicative of work being done elsewhere, have more recently raised concerns that DHS was acting beyond its already broad authorities. The recent SolarWinds hack affected an estimated 18,000 government and private computers at the departments of Justice, State, Treasury, Energy, and Commercean alarming national security attack perpetrated by the Russian government.50 One of the notable successes from the Trump administrations DHS was that the Cybersecurity and Infrastructure Security Agency (CISA) carved out a clear and useful role for itself as the Nations risk advisor, working with partners to defend against todays threats and collaborating to build more secure and resilient infrastructure for the future.51 There is a clear need for further developing the U.S. response by expanding the indicators and mechanisms for sharing cyberthreat information. Finally, this report proposes near- and longer-term steps that the current administration could take to realize this vision and deliver better value for the American people. var onSuccessSubmitenSubscribeFooter = function() { DHS should reduce its counterterrorism investigative and intelligence analysis activities, as described below, and focus its efforts where it has unique responsibilities and authorities: managing the border, countering disinformation, countering violent white supremacy, and investing in evidence-based prevention approaches. The Department of Health Services has ten divisions and offices that work to protect and promote the health and safety of the people of Wisconsin, helping everyone live their best life. Because it is not the originator of most of the threat information it obtains, it has a limited ability to unilaterally disclose that information to the public, even when it may desire to do so. Despite being hamstrung by political leaders, some DHS officials nonetheless publicly reassured the nation that there was no evidence any foreign adversary was capable of preventing Americans from voting or changing vote tallies.63 Such steps were critical to maintaining credibility in the elections. Others believe DHS is absent today and falls short in serving Americans safety and security needs. Om//~0V#j&I."R!,rP_fnme0KE(BG U.S. FEMA declared an emergency and allowed Texans to apply for federal assistance for storm recovery,71 but a more proactive responsewith better cooperation at the state and local levelmight have prevented such severe destruction from occurring in the first place. DHS Assistant Secretary of Operations - Dulce Quintero. The FPS protects federal facilities, their occupants, and visitors by providing law enforcement and protective security services. Next, the report reimagines what it means to keep America secure in todays world and provides a new framework for rebalancing the departments focus toward new and emerging needs. Department leadership should work to clearly set limits on enforcement activities and constrain them appropriately to ensure past mistakes and abuses are not repeated and work with Congress to codify these restrictions. An organizational structure is the allocation of authority and responsibility within a company. 8719, the DHS Reform Act of 2020, in response to perceived abuses of DHSs authorities during the Trump administration.19 Congress never passed either bill, however, and congressional oversight remains divided and largely ineffective at setting overall priorities for the department. DHSs development of programs that facilitate customer interactionssuch as TSA Precheck and Global Entry, which facilitate quicker screening at airports for U.S. domestic and international flightsare innovations that provide better services and security.64 The department must also clearly delimit its own power over travelers, visitors, and residents by prohibiting implementation of past problematic programs such as the NSEERS and Secure Communities.65, To put America on the strongest foundation, DHS should emphasize its unique role in welcoming the people who visit, immigrate to, or seek refuge in the United States. 696 0 obj <> endobj A member of the IC, it is charged statutorily with delivering intelligence to state, local, tribal, and territorial officials, as well as private sector partners, and with developing intelligence from those partners for DHS and the IC.20 The under secretary of I&A is also the chief intelligence officer of the department, overseeing the intelligence activities of the various DHS component agencies. The CRCL officer should lead and oversee the relevant offices within DHS which include the CRCL, the Privacy Office, the Office of the Immigration Detention Ombudsman, and the Office of the Citizenship and Immigration Services Ombudsman. As part of reform efforts in 2006 after DHSs failed response to Hurricane Katrina, the Office of Intelligence and Analysis (I&A) was established as an intelligence entity within DHS that would inform department operations and connect it to other federal intelligence efforts. In part because of the disparate nature of DHS authorizing and appropriating entities, Congress has never passed an authorization bill for the department. Todays digital environment means that our critical infrastructure is more connected and more dependent on functioning cybersecurity than ever. A clear structure allows every team member to be involved. Homeland Security Investigations (HSI) is the principal investigative component of DHS and is responsible for investigating, disrupting, and dismantling transnational criminal organizations (TCOs) and terrorist networks that threaten or seek to exploit the customs and immigration laws of the United States. The Office of the Secretary oversees DHSs work to enhance security, protect cyberspace, administer immigration and respond to disasters. These law enforcement roles enable the safety and services model to operate. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Advisory panels and committees that provide advice and recommendations on mission-related topics from academic engagement to privacy. Field offices that manage disaster response and recovery in disaster locations. This report also reflects the collective work of numerous researchers, analysts, and experts across the Center for American Progress. DHS has a key role in CBPs primary function, facilitating safely the transfer of goods and people, with its related enforcement component supporting that function. It should also prioritize reducing the backlog of visa applications accumulated under the Trump administration.66 Focusing on these aspects will provide value to U.S. citizens, visitors, those who seek to become Americans, those who want to reunite with family members, and the businesses that rely on these individuals to help the U.S. economy grow. DHS could also develop better warning and prediction systems that enable a more proactive federal response and assistance presence. This project and report reflect the contributions of many stakeholders, including former and current government officials, policy experts, and civil society members. CAP recommends that DHS components that are primarily or exclusively focused on enforcing federal laws should be transferred to other federal departments. This would require new interpretations on current legal constraints in this area, 62 close collaboration with civil society groups to ensure communications do not violate civil rights and liberties or unfairly target vulnerable communities, as well as a more amplified role for the officer of civil rights and civil liberties. Six former secretaries and acting secretaries of DHS recently advocated for consolidation under a single authorizing committee in each chamber, warning that achieving other needed reforms to the department is not possible with fragmented jurisdiction.83 Congressionally driven efforts to improve oversight coordination, such as the Goldwater-Nichols reforms of the Pentagon,84 significantly improved that departments functioning and enabled better oversight to secure U.S. national interests. This will also help reduce DHSs involvement in activities better left to other federal agencies that have more appropriate authorities, experience, and workforces, while ensuring that Americas security needs continue to be addressed by the federal government. var subscribe = document.getElementById('enSubscribeSlideUp'); These efforts have been at some times political and at other times reactive rather than grounded in a clear articulation of DHSs role within the federal bureaucracy. First, DHS should adopt a service-oriented approach to citizenship and immigration services that is welcoming to immigrants and the U.S. citizens and residents hoping to sponsor them. The Department of Homeland Security should play an important role in addressing the challenges and threats of today and tomorrow, and it should do so in a way that upholds American ideals and provides value to those who live, study, work, travel, and seek shelter here. In the future, DHS should continue to play a growing role in communicating with the American public about threats, dispelling disinformation, and serving as a reliable source of information. Acronym Glossary DHS has a responsibility to safeguard the information it acquires and to protect the civil liberties and privacy of U.S. personsand all personswhen permitting the use of that information for other purposes. Former Senior Policy Analyst, Former Managing Director, Immigration Policy, Silva Mathema, Zefitret Abera Molla, Kiera Manser, Jared C. Bass, Jesse OConnell, Haneul Lee, Tobias Harris, Alan Yu, Lawrence J. Korb, Kaveh Toofan. Silva Mathema is the acting director of Immigration Policy at the Center. } Recalibrating the DHS mission would empower the agency and its workforce to play a more effective role in the federal bureaucracy. Citizenship and Immigration Services align our organizational structure to achieve the greatest efficiency and accomplish our mission. If policymakers want to improve the work of DHS, they must start with a focus on todays homeland security needs, defining the departments role and identifying what value it should provide today. dataLayer.push({"event": "signup_submit", "form_detail":"enSubscribeSlideUp"}); The list of all Operational and Support Components that make up the Department along with our organization chart and the list of senior leadership. DHS I&A has long focused diffusely, to the detriment of focusing more precisely where it can make unique contributions. Meanwhile, with few exceptions, DHS has not yet found its stride in the conduct of its core responsibilities. An expanded role for DHS in managing information sharing and public disclosures of intelligence between federal entities and their local counterparts would be a valuable public service and enhance DHSs role as a communicator. Successive reform efforts and the use of DHS to advance partisan political objectives have led to sharp swings in the departments headquarters-level focus. To avoid duplicating the leading role of the FBI and NCTC, DHS should reduce its investigative activities and narrow the focus of its counterterrorism intelligence analysis, as described more fully below. Rudy deLeon is a senior fellow with the National Security and International Policy team at the Center. They lent us their time and expertise over the past six months to help shape our understanding of what the mission and value proposition of DHS should be in todays world in order to address the needs, challenges, and opportunities facing the nation and to develop and refine our recommendations. Atlantic Council, Former and Acting Secretaries of Homeland Security sign open letter on consolidating congressional jurisdiction over DHS., Goldwater-Nichols Department of Defense Reorganization Act of 1986, Public Law 433, 99th Congress, 2nd sess. DHS should prioritize service and partnerships, connecting people in the United States to federal services and providing value to the American people and those who live, study, work, travel, or seek safety here. For large organizations like the DHS, managing IT and finding ways for disparate systems to work together can be a complicated task; doing so while supporting government operations means that the stakes can be even higher and the consequences more widespread. While the study does not make specific recommendations on the structure of DHS, this report proposes a framework that has implications for restructuring and recommends the DHS secretary and Congress realign the components of DHS around that framework. Most notably, DHSs vetting activitiesincluding the National Security Entry-Exit Registration System (NSEERS), viewed by many as a Muslim registry29have faced persistent claims of religious and racial bias. U.S. Department of Homeland Security, Homeland Threat Assessment (Washington: 2020), available at https://www.dhs.gov/sites/default/files/publications/2020_10_06_homeland-threat-assessment.pdf. DHS, primarily through the Federal Emergency Management Agency (FEMA) and the Coast Guard, is already the nations helper. Collections Internal Directives Strategy and Doctrinal Products Keywords Policy Topics Homeland Security Enterprise Last Updated: 01/10/2023 Was this page helpful? It is the way in which a company or organization is organized, including the types of relationships that exist between the directors . Working as the Nations risk advisor, the CISA partners with the private and public sectors to defend against threats and build more secure and resilient infrastructure for the future.61 DHS should scale efforts being led by the CISA to prioritize partnership with stakeholders across its missions and priorities. DHS could have played a larger role in responding to the severe winter storms that crippled the electrical grid in Texas in early 2021. In each of the cases outlined below, there is another federal agency or office charged with a similar or identical mission that is better equipped to fulfill it or the current tasks do not fit todays needs. Working to recruit and train CBP agents with the tools to excel at working with populations seeking protection will help create the foundations for a shift in cultural norms. Learn about our sister organization, the Center for American Progress Action Fund, an advocacy organization dedicated to improving the lives of all Americans. (November 25, 2002), available at, Executive Office of the President, The Department of Homeland Security (Washington: 2002), available at, U.S. Department of Homeland Security, Who Joined DHS, available at, Committee on Homeland Security, House Passes Landmark Department of Homeland Security Authorization, Press release, July 20, 2017, available at, Committee on Homeland Security, H.R. The Center for American Progress is an independent nonpartisan policy institute that is dedicated to improving the lives of all Americans through bold, progressive ideas, as well as strong leadership and concerted action. subscribe.submit(); USCIS United States Coast Guard (USCG) USCG is the only military organization within DHS and protects the maritime economy and the environment, defends our maritime borders, and saves those at risk. At the same time, there is a clear need for strengthened protections and safeguards for civil liberties and privacy to prevent abusessuch as those DHS has committed in the pastwhereby religious, racial, ethnic, and migrant communities are disproportionately affected or targeted by such threat-sharing. It will also put the department and its workforce in a better position to focus on the needs that only DHS can meet given its flexible authorities and unique capacity to respond to a range of issues that fall between the gaps of responsibilities of other federal departments and agencies. Attachment(s): Homeland Security Investigations. The original mandate and goal of DHS was to counter terrorism and homeland threatsbut nearly 20 years later, it is time to refocus DHSs role in counterterrorism activities. DHSs role should also be carefully calibrated to focus where the department is best positioned relative to other agencies, such as at the borders and ports of entry, and to enable effective information sharing with the other relevant federal players. A change in policies alone will not achieve the goal of building a fair, humane, and workable immigration system. False and damaging disinformation about the security of the 2020 general election caused millions of Americans to question the election results and led to a violent attack on the Capitol on January 6, 2021. A list of senior leaders at the Department. Paul C. Light, The true size of government is nearing a record high, Brookings Institution, October 7, 2020, available at, Joshua Breisblatt, Spike in Corruption Followed Last Hiring Surge at CBP and ICE, Immigration Impact, April 25, 2017, available at, Cybersecurity and Infrastructure Security Agency, About CISA., To ensure the government does not inappropriately influence U.S. public opinion and discourse, Congress needs to strengthen its oversight and laws outlawing domestic government propaganda (currently articulated under the Smith-Mundt Modernization Act of 2012). The U.S. Department of Homeland Security (DHS) was created nearly 20 years ago in response to catastrophic terrorist attacks on the United States. Elisa Massimino is a senior fellow with the National Security and International Policy team at at the Center. For example, CBP could greatly benefit from specialized training of its Border Patrol agents to initiate a cultural change of its workforce and prepare them to handle asylum-seekers at the border humanely and fairly. Moreover, a dedicated, proactive focus on helping the public may provide a useful shift in DHSs public perceptionsomething sorely needed after the enforcement-heavy reputation it acquired during the Trump administration. (^9ghW:P ;mV]M[_i Organization Organization The list of all Operational and Support Components that make up the Department along with our organization chart and the list of senior leadership. It is critical to consider the following questions: What should be the primary focus of the department? Chief Accountability Officer, Gary Kramer. Organization Organization The list of all Operational and Support Components that make up the Department along with our organization chart and the list of senior leadership. Johan Hassel, Kate Donald, Laura Kilbury, 1 More Second, DHS should recalibrate its activities at the border to emphasize efficient and secure management of the flow of goods and people while welcoming asylum-seekers with a safe, legal, and orderly process for them to seek refuge in America; to rehabilitate its relationships in border communities; and to work to create a vibrant border region.67. DHS could also play an important role in countering disinformation in partnership with the State Departments Global Engagement Center. There are 16 critical infrastructure sectors whose assets, systems, and networks, whether physical or virtual, are considered so vital to the United States that their incapacitation or destruction would have a debilitating effect on security, national economic security, national public health or safety, or any . Tom Ridge (R) was appointed to be the first director of the White House Office of Homeland Security and charged with overseeing and coordinating a comprehensive national strategy to prevent future terrorist attacks on the country.11 Although President George W. Bush initially believed that the federal government could better ensure the safety of Americans with a strong homeland security council managed by the White House, he later transmitted his department proposal to the U.S. House of Representatives on June 18, 2002; one of the most determined early proponents of the department was Joe Lieberman, then a Democratic senator from Connecticut. CBP focuses on keeping terrorists and their weapons out of the United States while facilitating lawful travel and trade. if(subscribe.checkValidity()) { Katrina Mulligan is the acting vice president for National Security and International Policy at the Center. Yes No These have included allegations of using department resources to target, discriminate against, and detain and deport immigrants of color.30 Despite the documented patterns of abuse, this has yet to be remedied by Congress.31 Other DHS components, such as HSI, have authorities that overlap with other federal investigative agenciesauthorities the department interprets very broadly. A better-managed system would also plan for shifting flows of migrants and asylum-seekers at the border, anticipate the infrastructure needed to safely and humanely process and screen them, and cultivate a welcoming culture of front-line service agents. Though the independence of the DOJ and FBI has been tested in the pastduring the J. Edgar Hoover era at the FBI, for example, and across the DOJ during the past four yearsrich institutional memory supported by decades of oversight at these other law enforcement agencies has resulted in unambiguous statutory authorities and well-established norms that have helped these institutions withstand politicization and guide department behavior. Sarnata Reynolds, Caroline Medina, Molly Weston Williamson, Rachael Eisenberg, Brandon Tucker, Hadi Sedigh. HSI, within ICE, investigates transnational crime and threats and claims a role in nearly all criminal activity, even those only tangentially related to DHSs mission. A shift toward a more service-driven department that treats immigration as an asset to be managed rather than a crime to be enforced against would go a long way in building a rational border management apparatus that facilitates the secure, efficient movement of people and goods while also ensuring a humane approach toward refugees requesting protection under U.S. asylum laws. ` " Citizenship and Immigration Services (USCIS) is responsible for delivering immigration services and benefits. It then provides an analysis of DHSs challenges, highlighting long-standing foundational problems, including where the department is absent or not contributing. At the national level, DHSs attention and political emphasis is out of balance with many of todays most serious threats. These. At the same time, DHS must do a better job of ensuring that its programs are not discriminatory and including serious guardrails for civil liberties to prevent bias-based activities, such as its past targeting of Muslims and other communities of color. The original legislation that created DHS tasked the new agency with seven primary missions, almost all of which relate to counterterrorism: The original administration proposal in June 2002 to create DHS proposed a clear and efficient organizational structure with four divisions: border and transportation security; emergency and preparedness response; chemical, biological, radiological, and nuclear countermeasures; and information analysis and infrastructure protection.16 By the time it came into existence, however, the original agencies and different components of the federal government brought together under the DHS umbrella represented a much broader range of activities.17. A limited law and immigration enforcement role would focus DHS enforcement activities only on areas where they assist the support and services model and where other federal agencies and bureaucracies do not have a leading role to play. There is also a need for a more empowered and proactive agency that shares cyberthreat intelligence between businesses and government agencies, with the aim of helping organizations quickly identify and mitigate potential cyberincursions. Congress has repeatedly attempted to guide DHS and shape the prioritization of its missions but has achieved little success. %%EOF See the organizational chart for the Department of Homeland Security. Abolishing DHS and returning its components to where they came from is neither politically feasible nor wise, and giving DHS more resources and responsibility without substantive changes will do little to fix the departments underlying problems. Tackling Climate Change and Environmental Injustice, A New Framework for DHS To Meet Todays Challenges, The positions of American Progress, and our policy experts, are independent, and the findings and conclusions presented are those of American Progress alone. Sign Up This helping mission would also naturally fit with DHSs existing role as a connector between federal resources and state and local authorities, which must work closely together during disaster management response and relief efforts. And prediction systems that enable a more proactive federal response and assistance.... Oversees DHSs work to enhance Security, protect cyberspace, administer immigration respond.: What should be the primary focus of the United States while facilitating lawful travel and trade numerous... Focusing more precisely where it can make unique contributions facilitating lawful travel trade... 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what is the organizational structure of dhs