Were huge advocates for career development. View details and apply for this customer service advisor job in Portsmouth (PO6) with Shell Energy on RetailChoice. Whilst the benefits are improving, I think there is still some way to go to properly reward its teams and staff. I interviewed at Shell Energy Retail (Coventry, England) in Apr 2018. Filter Found 7 of over 72 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Shell Energy Retail Experience Positive 86% Neutral 14% Getting an Interview Help and Support. Aid customers where possible with basic service queries with a right first time approach. The process took 2 days. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. The Shell App, View A staggering 70 million work days are lost each year in the UK due to mental health problems. Shell Fuels, View Shell Motorsport, View In an emergency If you can smell gas, or are concerned about your gas safety, call the National Grid immediately on 0800 111 999. There were four parts of the interview each designed to assess different skills and behaviours of candidates within a timed exercise period. Working pattern: Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) Start date: 23rd . Live Chat is available between 7am to 9pm weekdays and 9am to 5pm on Saturdays. and much more by completing the form below. No Staff discount. Ways to save, View Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Progression is based on who you know rather than what you know. Demonstrate your ability to work effectively through using a range of systems including a phone dialer and reporting systems. Commonly asked questions, as reported by candidates. shute, mihaly & weinberger, llp electricity pricing and customer program 396 hayes street area san francisco, ca 94102 505 van ness avenue . It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. Business Customers, View Unrealistic kpi targets, Minimal self reflection time Be the first to find this interview helpful, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. I love this company because it is a workplace that people who are willing to learn and grow would thrive in. At Shell Energy Retail Limited, we believe that home energy matters. ESL-0145 / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 (M9) / TX PUCT No. DM 19-072 / NJ BPU No. Service Support Advisor. Strict time keeping. Supporting Education, View Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. Glassdoor has 543 Shell Energy Retail reviews submitted anonymously by Shell Energy Retail employees. Well encourage you to try new roles and experience new settings. Energize Your Future with Shell, View Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View Started with an email inviting me to a telephone interview. Supplier Diversity, View Or you can contact us on 0330 094 5800 and choose option 9. Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. Lubricants Technical Advisor is the role to support and to secure technical partnership with key direct accounts. Careers at Shell. If you need assistance and information relating to your application or the recruitment process you can contact us. I interviewed at Shell Energy Retail (Coventry, England) in Feb 2022. Permanent. Their communication over the last 2 years has been amazingly reassuring and safety is paramount. Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. Shell Energy Retail Customer Service Advisor Reviews | Glassdoor See All Photos Shell Energy Retail Part of Shell Engaged Employer Overview 540 Reviews 30 Jobs 453 Salaries 71 Interviews 156 Benefits 37 Photos + Add a Review Shell Energy Retail Customer Service Advisor Reviews Updated 1 Feb 2023 Find Reviews Clear All English Filter Show my commute time. A poor one? There was an icebreaker followed by a relatively simple Math and English test. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. The interview process itself took around three hours. Thank you for taking the time to share your thoughts about your career with us. Applied got and got a telephone interview within 2 weeks. The employees we were interacting with and the way the day was managed just fell short for me. Do you want to find out about future opportunities at Shell? Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. The company has also helped to strengthen the talent base within the energy sector in Thailand. 10174 / VA SCC No. The Shell app is designed to help you make the most of the stop you need to make Products & Services Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Administrative/Clerical. Anonymous Interview Candidate in Coventry, England, I applied online. These essential cookies may also be used for improvements, site monitoring and security. Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation About Shell in the USA, View Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View Competency questions Like what would you do in said scenario and role play. Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. E-34 / SENA CPUC ESP No. This estimate is based upon 9 Shell Energy Retail Customer Service Advisor salary report(s) provided by employees or estimated based upon statistical methods. The process took 3 days. Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View It will be your role to ensure our customers are offered the best deals available to them. But bigger challenges lie ahead. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and we'll be there to help you settle into the role and grow within Shell Energy. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Contact Us Info Specific inquiries related to customer invoices and account balances: United States: SENA.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) Canada: SENAC.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) United Kingdom: Shell Energy UK Contact-Us 0330 094 5800 Contact us For more information, or to speak with a member of our team, please choose an option below. Business Customers, View Lubricants for Transport and Industrial Businesses, View Nepotism. 2018-00309 / NH PUC No. Tell me about one time you successfully worked as a team to achieve a goal. Consistency StateEscape, View Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job.

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