Responding often results in even more spam and scam attempts directed at you. RELATED: JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options. Turns out this work is very expensive. The collection dates on all other services can differ as some are considered "Lifeline" services and others not. Please be aware that if your payment is not service locations of the customer has been settled in full; provided however, JACKSONVILLE, Fla. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. service unless all past due indebtedness to JEA at any one or more other Business hours We dont have data available right now on whether this may be the highest number of disconnections, but we do have a month-to-month breakdown of disconnections and late accounts in the past 20 months. As soon as a customer pays, services will be restored. When you encounter suspicious activity that involves JEA's name or likeness: Be wary of these and other scams targeting JEA customers. JEA customers interested in green power already have that option. I just waited fifteen minutes on hold to finally speak with a white male employee that helped me in five minutes, by stopping payment on the check they were supposed to send and applying the money to my next bill. Using electricity without making proper application. She told JEA what happened as a cautionary tale, to increase awareness and prevent it from happening to anyone. JEA customers who have delinquent accounts receive multiple notifications over the course of several weeks prior to disconnection. The race for Jacksonville mayor is heating up and attack ads are mentioning the attempted sale of JEA. If you feel youve been targeted by someone making phony claims in JEAs name, please call the Jacksonville Sheriffs Office at She urged customers to not wait till last minute and risk being cut-off.. Here in Tas, Aurora says to allow a couple of days but in practice they're generally next day if it's just putting a fuse back in and you're in an urban area. Thanks! Send employees to your home offering cash refunds on deposits or electric charges. applicant resided there, not exceeding four years from the date of the debt We understand there may be situations when you need more time or flexibility to pay your utility bill. Georgia Power Co. is again delaying the projected startup for two new units at its Vogtle nuclear power plant near Augusta. outstanding balance or portion of an outstanding balance if the Customer or These temporary disconnections will be staggered starting with customers with debt dating back the furthest. and Payment Options before your account becomes delinquent. In the event you experience property damage caused by JEA's operations or vehicles, please call the City of Jacksonville's Risk Management Division at (904) 255-5322 to report your claim. If she would do this for me it would help a lot because the repairs are so expensive. While disconnects will continue, so will high bills, according to JEA's rate page. But I knew I had just paid the bill.. The month and a half grace period where JEA didn't disconnect anyone's power ended at midnight. So they expect me to be in the dark another 2 days when we havent had power since Saturday. JEA will not accept credit card, debit card, or Automated Clearing House (ACH) payments from Customers who have committed payment fraud. Our top priority has been creating flexible payment programs, effective communications and operational enhancements to make this transition as smooth as possible for customers who will be at risk of disconnection of services. We can never recover from post pandemic with this American greed. their JEA Credit Score 30 days after the final bill. Ignore any suspicious claims to provide personal information such as bank account numbers, user names and passwords, credit card numbers or Social Security number. If you satisfy a write-off balance, well also notify Illinois - Total ban of heating disconnection when temperature is below 32. Lights, electricity, water?JEA will begin by disconnecting electricity. JEA officials expect customer monthly fuel charges to remain high until at least April 2023. Until JEA lifts the boil water advisory for affected customers, bring all drinking water to a boil for at least one minute and let it cool before using it to drink or cook with. Should it be determined the unpaid balance is owed by the Customer, it will be assigned to the Customers new account and will be subject to credit and collections policies and procedures. The infraction will appear on JEA will will not disconnect electricty or water due to delinquent payments between August, 1 and September, 18. The company underscores that payments will be deferred, not waived. Hey, I get the cost of everything is going up but what you should be thinking is how you will year end bonuses. In the meantime, if you need help paying your JEA bill, theres an interest free plan where you can pay your bills over a 9-month period of debt. JEA will disconnect service at the service connection e.g., weather head, pole, or tap connection when unable to terminate at the service 'I don't want it in my backyard': Oceanway neighbor raises concerns about proposed Chick-fil-A next to her home, Brunswick woman free of debilitating back pain after receiving spinal stimulation device, Local Weather: Storms northwest of us Thursday , mark our next wind event, Viewing Venus under a telescope in our night sky, Jacksonville Mayor Curry: Fourth of July celebration being expanded to include multiple fireworks shows around the city. Ability to pay depends on customer service desk hours at each location. At that time, JEA will begin service disconnections at a rate of 400 customers per hour. The four members - JeA, Narsha, Ga In and Miryo - performed several small shows under the name "Crescendo" before officially debuting as Brown Eyed Girls in 2006. But after the public utility got over 27,000 phone calls about the disconnecting of utilities this morning, it decided not to. Do not sign anything until you are sure of what you are getting. may refuse or discontinue service for failure to settle, in full, all prior Read: Florida Democrats seek to block Governor Ron DeSantis from sending more flights of migrants. Lori Lightfoot becomes the first Chicago mayor in 40 years to lose re-election, Fiery Greece train collision kills 32, injures at least 85, A condition called POTS rose after covid, but patients can't find care, Drones fly deep inside Russia; Putin orders border tightened, Rep. Lauren Boebert Gets Absolutely Schooled By Jamie Raskin Using Trump's Own Words, SoCal storm timeline: More snow, heavier rain expected Wednesday. JEA has bill pay solutions and utility payment assistance for families and individuals struggling financially. JEA can offer many alternative options and opportunities for comparison. by any Customer or Beneficial User of the service at any one or more premises JEA has been charging me for 3000 gals water/3000 gal sewer. Sales scams can come in many forms, including door-to-door pitches, phone calls or a door-to-door salesman offering an estimate. There are also extensions. More than 45,000 customers had overdue balances as of Sept. 14. Ask to see the photo identification badge or work request number from individuals who claim to be JEA employees or JEA contractors. The grace period to pay overdue JEA bills slated to end next month with tens of thousands of customers on list for disconnection. Explore Payment Options Built to Fit Your Needs. JEA may report delinquent accounts By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Property owners or acting agents may request services be reconnected in their name after a disconnection for non-payment by a tenant. It's sad because Jacksonville has no other options for electricity and water. what does a swivel chair work task involve; student cartoon porn videos downloads; Related articles; topless pictures temptation resort; openlayers dashed line. That means your power, lights, air conditioning and water could be shut off. JEA is one of the largest public power, water and wastewater utilities in the US. All Rights Reserved. Your JEA credit score is how JEA determines your credit standing with us. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. JEA initially suspended disconnections back in March when the coronavirus outbreak was first spreading to the Jacksonville-area. Apps Forum requires membership for participation - click to join. balance within 60 days. The representative will inspect your home for free, offering cost-effective ideas designed to help lower your energy (and water) costs. location. 1,664. According to a recent press release, the six-week grace period applies to both residential and business consumers needing more time to pay their bill. I had to write it down with a pen so I knew what to tell the Electrician. ordinances. The number of JEA customers who are set to get their power cut off is counted on a daily basis. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. Ability to pay depends on customer service desk hours at each location. JEAs SolarSmart program, residents can opt to have a percentage of their energy generated by local solar farms without installing solar panels on their home or paying additional fees to third-party, out-of-state companies.Learn more about SolarSmart. Campaign conducted:Jan. 30 - Feb. 27, 2023 at 11:59 PM (ET), Winners contacted:Ongoing, beginning in March (by email). JEA charges $5 for field notifications.This We understand there may be situations when you need more time or flexibility to pay your utility bill. Be sure you to research the vendor and the product they are selling so you are fully informed before you ever sign on the dotted line.. When an unpaid balance exists after services are disconnected, and a Customer requests new service, we may require proof that the Customer did not benefit from the use of service. In the event services are reconnected without authorization, we may sever all utilities without notice. NEW FROM JEA: Customers . We have given customers a grace period allowing time to set up payment arrangements or secure help from community resources. If a customer's JEA bills is not paid within 5 days after the electricity is cut off, water service . to claim a prize. It isnt the same as any other credit score you may have, so it is important to understand. The advance notification is JEA used to have a safety cushion to absorb that cost, but that money ran out, so now it's coming from your wallet. 4 Payments accepted at Western Union desk at any U.S. Walmart store. My fuel charge is amt of electric. For these occasions, consider applying for a payment extension. This alert means that in the event of a disconnection for nonpayment, a JEA employee will make an extra attempt to make contact so that customers can make a payment, credit arrangement, or find alternate care options. The Utility may assign all indebtedness incurred Jea needs to stop charging us fuel cost. terminated for non-payment and who do not pay their final bill will be reported The News4JAX Morning Show team brings you breaking news from overnight -- local, national and international stories, as well as weather and traffic to start your day. broken payment plans, instances of theft or unauthorized use of service. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. To make sure JavaScript is enabled, please adjust your browser settings. If JEA customers are targeted by a scammer or are not sure if the call, text or email they receive is legitimate, JEA urges them to check their jea.com account or call 904-665-6000 and use the . by US Mail. Next month it might be a little longer. Haven't had active service at a residence since 2020 and randomly had a recent 100$ bill. If youre having trouble paying your bill, please review our Its location on this page may change next time you visit. The standard term for payment arrangements for residential customers will expand from three to nine months, interest-free; terms for small business customers will expand from six to nine months, interest-free. This number includes residential, business, and prepaid customers. It is JEA's policy to respond to customers' claims promptly and fairly. And they laughed this evil, evil laugh and hung up. But JEA says it encouragescustomers to not delay. I actually got in my car, she said. 'I don't want it in my backyard': Oceanway neighbor raises concerns about proposed Chick-fil-A next to her home, Brunswick woman free of debilitating back pain after receiving spinal stimulation device, Local Weather: Storms northwest of us Thursday , mark our next wind event, Viewing Venus under a telescope in our night sky, JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options, Neighbors help one another before JEA disconnections resume, Ways to help your neighbor before their power is disconnected. Stop Services. You may also use . A minimum of $50, or the actual cost of labor and materials, in each instance of Pole D/R. 2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. A JEA commercial customer recently received a call from someone pretending to be calling on behalf of JEA soliciting donations to help feed children. JEA says disconnections could start as early as 8 a.m. on Monday, Sept. 19. JEA is describing these measures as their way of helping customers address high utility bills due to increased fuel costs and higher consumption as Floridians battle extreme summer temperatures. If the customer is disconnected,JEA reconnects service on the same day if payment is made before 6 p.m. Monday - Friday. We need deregulation and competitive company access to free and discount solar panel in community to supplement cost for all. If you are unsure of a suspicious email, call. Copyright 2023 News4JAX.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. What the vendors do not say is that most of these extra products are NOT needed; they only serve to drive up the price and produce more profit for the vendor. People are complaining it is bad when it becomes conversations while going grocery shopping and our people are not cash cow and Florida is ungodly hot so people run air all day or risk serious health issues. Does Publix take JEA payments? that said past due indebtedness may at the option of JEA, be transferred to any My bill went from 100 to 150 a month to 255 a month in one year. As of June 3, 22,000 accounts are eligible for disconnection (including 974 business accounts). Bills fluctuate for no reason, random charges. Starting on Aug. 1, the utility will suspend disconnecting electric and water service to customers who are overdue on their payments. Portugal isn't the only country modernizing its labor laws; citizens of France, Spain, Belgium, Slovakia, Italy, the Philippines, Argentina, India and more, all currently enjoy "the right to . Why are the allowed to do this? We dont want customers to get so far behind in paying their bills that they cant get caught up. Also effective October 1, JEA is eliminating fees for customers that pay with a credit or debit card. A map on the site marks each household slated for disconnect with a red dot. Be careful if the caller offers to test your water for free. At first, I thought maybe I was calling too early but when I finally did get in, there was a message saying they were sorry for the inconvenience with the piling up of calls, Doretha Simmons said. Selasa, April 26, 2022 does jea disconnect on weekends. The Jacksonville Jewish family and Community Services is . Exactly when will their power be shut off if they dont have an approved payment plan, full payment or payment extension? Jacksonville invest in good for people and not for these corporations. JEA will never call and scare you into agreeing to a home energy audit because we are raising rates. There are some vendorsmany from outside our areawho cold-call customers, even insinuating they work for JEA or a local utility, offering a free energy assessment. 21 W Church St, Jacksonville, FL 32202 JEA is doing everything we can to manage our costs and to assist customers in need. We are tired of having to pay fuel cost. It will be phased over several days, starting on Friday. rendered. Since that date my water meter has been reading over 2,000 gallons of water a day. principals of type allusers and allauthenticatedusers cannot be added to this resource. How is this not price gouging. If you still need assistance or have questions, please contact us. Today I called & spoke with a Rienda who said JEA cant extend my bill for 1 day even though Ive been without power since Saturday & am paying a lot to an Electrician. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention, JEA JEA has no rate increases scheduled at this time. Please remember By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. What will be disconnected? So glib and business like. The manager lies and ignores the fact that they made the mistake of taking two payments out of the same amount and same day. Non-conformance with state or local codes or Money orders used at Winn-Dixie and Harveys must be purchased at Winn-Dixie and Harveys. Water service to customers who have delinquent accounts receive multiple notifications over the course several... Managed by Graham Media Group, a division of Graham Holdings be careful if the caller offers to your... Payment extension offering an estimate high until at least April 2023, to increase awareness and prevent it happening... Desk at any U.S. Walmart store they expect me to be in the us a residence 2020. Full payment or payment extension use of service accounts are eligible for (! Disconnections at a rate of 400 customers per hour these occasions, consider for... Temperature is below 32 s policy to respond to customers & # x27 s! Red dot standing with us it is JEA & # x27 ; s rate page bills slated end. Remain high until at least April 2023 to make sure JavaScript is enabled, please your! Residence since 2020 and randomly had a recent 100 $ bill disconnection temperature... Of Pole D/R it isnt the same day if payment is made before 6 p.m. Monday - Friday power... Marks each household slated for disconnect with a pen so I knew I had to write it down a. Final bill a JEA commercial customer recently received a call from someone pretending to be JEA employees or contractors! For electricity and water customers on list for disconnection ( including 974 accounts. Will continue, so it is JEA & # x27 ; s rate page be calling on of... Incurred JEA needs to stop charging us fuel cost day if payment is made before 6 p.m. -!, business, and prepaid customers June 3, 22,000 accounts are eligible for disconnection ( including business..., instances of theft or unauthorized use of service no other options electricity!, not waived of June 3, 22,000 accounts are eligible for disconnection ( including 974 business accounts.! To make sure JavaScript is enabled, please adjust your browser settings is eliminating fees for customers pay. And other scams targeting JEA customers interested in green power already have that option morning, it decided not.... Services will be phased over several days, starting on Friday JEA soliciting donations to feed!, we may sever all utilities without notice having trouble paying your bill please... Again delaying the projected startup for two new units at its Vogtle nuclear power near! Jea soliciting donations to help feed children air conditioning and water service to who. Jea credit score you may have, so it is JEA & # x27 ; claims and... As soon as a cautionary tale, to increase awareness and prevent it happening! For me it would help a lot because the repairs are so expensive to customers & # x27 ; rate! Have delinquent accounts receive multiple notifications over the course of several weeks prior disconnection! 'S name or likeness: be wary of these and other scams targeting JEA customers interested in green power have... Bills that they cant get caught up assign all indebtedness incurred JEA needs does jea disconnect on weekends stop charging us fuel cost,! Gallons of water a day approved payment plan, full payment or payment extension thinking... Badge or work request number from individuals who claim to be calling on behalf of JEA soliciting to! Panel in community to supplement cost for all green power already have option... To pay overdue JEA bills slated to end next month with tens of thousands customers. The public utility got over 27,000 phone calls about the disconnecting of this... Underscores that payments will be restored when you encounter suspicious activity that involves JEA 's summer 'grace period is. Badge or work request number from individuals who claim to be calling on behalf of soliciting. Is important to understand on Friday a division of Graham Holdings $ bill arrangements. Need deregulation and competitive company access to free and discount solar panel in community to supplement cost for all payment! Be purchased at Winn-Dixie and Harveys, lights, electricity, water and wastewater utilities in the event services reconnected. Plans, instances of theft or unauthorized use of service a lot because the repairs are expensive... Forum requires membership for participation - click to join 's name or likeness: be wary of and... Jea officials expect customer monthly fuel charges to remain high until at least April 2023 water costs! Pay overdue JEA bills slated to end next month with tens of thousands of on! Again delaying the projected startup for two new units at its Vogtle power! Jea says disconnections could start as early as 8 a.m. on Monday, Sept. 19 |. Number includes residential, business, and prepaid customers codes or Money orders used at and... Bills for over 70K are due | Here are your options first spreading to the Jacksonville-area payments. Other scams targeting JEA customers interested in green power already have that option disconnects will continue, so high!, services will be restored water meter has been reading over 2,000 gallons of water a day disconnection non-payment... First spreading to the Jacksonville-area a customer pays, services will be,! Evil laugh and hung up do not sign anything until you are sure of you... Have questions, please contact us other options for electricity and water includes residential,,! Are considered & quot ; services and others not 400 customers per hour change next time you.... Jea soliciting donations to help lower your energy ( and water ) costs, call decided... The caller offers to test your water for free cant get caught up payments out the. Slated for disconnect with a red dot how JEA determines your credit standing us... The repairs are so expensive the manager lies and ignores the fact that they cant get caught up request. Increase awareness and prevent it from happening to anyone, phone calls about the disconnecting of this! Your home offering cash refunds on deposits or electric charges sale of soliciting... Pay solutions and utility payment assistance for families and individuals struggling financially Total ban heating... For Jacksonville mayor is heating up and attack ads are mentioning the attempted sale of JEA who. Knew what to tell the Electrician accepted at Western Union desk at any U.S. Walmart.! Map on the site marks each household slated for disconnect with a pen so I I. S rate page be restored - click to join a division of Graham Holdings offering! Not waived calls or a door-to-door salesman offering an estimate published by Graham Digital and published Graham... Number from individuals who claim to be calling on behalf of JEA in their name a! Will year end bonuses payments will be phased over several days, starting on Friday a. Are set to get their power cut off is counted on a daily.. Pandemic with this American greed deregulation and competitive company access to free and discount solar panel community! What happened as a customer pays, services will be restored in their name after a disconnection for by... Utility got over 27,000 phone calls or a door-to-door salesman offering an estimate to free and solar! Ban of heating disconnection when temperature is below 32 sad because Jacksonville has no other options for and... This for me it would help a lot because the repairs are so expensive at least April.! Since 2020 and randomly had a recent 100 $ bill pay with a credit or debit card photo identification or. Promptly and fairly business, and prepaid customers delinquent accounts by entering your email, you agree to up... Two payments out of the same as any other credit score is how you will year bonuses... Balances as of June 3, 22,000 accounts are eligible for disconnection please adjust browser... Agents may request services be reconnected in their name after a disconnection for non-payment by a tenant is... Water could be shut off if they does jea disconnect on weekends have an approved payment plan, payment! Participation - click to join individuals who claim to be JEA employees or JEA.! X27 ; s does jea disconnect on weekends to respond to customers who have delinquent accounts by your... Units at its Vogtle nuclear power plant near Augusta from post pandemic with this American greed of two! 2 days when we havent had power since Saturday eliminating fees for customers that pay with a pen I! Electricity and water on their payments be in the event services are reconnected without authorization we. Write it down with a red dot she would do this for me it would help a lot because repairs! On a daily basis home offering cash refunds on deposits or electric charges payment plan, full payment or extension... These corporations consider applying for a payment extension already have that option and they laughed this evil evil... Largest public power, water? JEA will never call and scare you into agreeing a... Their power be shut off power since Saturday cost of labor and materials, in each of! Apps Forum requires membership for participation - click to join or secure help from community resources or... Be phased over several days, starting on Aug. 1, the utility may assign all indebtedness JEA... Secure help from community resources audit because we are tired of having pay... Other options for electricity and water ) costs up and attack ads mentioning. Offering an estimate will be restored call from someone pretending to be calling on of! Several weeks prior to disconnection remain high until at least April 2023 come in many forms including... Is important to understand your options the course of several weeks prior to disconnection for these occasions, applying! Plan, full payment or payment extension have delinquent accounts by entering your email, you agree to sign for! Any other credit score 30 days after the public utility got over 27,000 phone calls or a salesman!
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does jea disconnect on weekends