Have questions prior to your visit? Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. I took her to the emergency vet in Plymouth then to BluePearl the next morning. This is a terribly ran office with unprofessional doctors and staff. For what they charge why not? When your pet needs emergency care, seconds count. I pulled my mask down to kiss her and comfort her one last time. She was released approximately 12 hours too soon. The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. I have requested a refund and awaiting a return call. Given an estimate between $3,314 and $4,040. If not then take a different route. Was there 2 hrs & CCL diagnosed. MOST HORRIFYING EXPERIENCE!!! That's a classy way to deal with a family that just experienced the loss of their family member. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. They wanted to treat her pain and fluids. Needing emergency help f Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. Please send your experience and complaint to the State Licensing Board. We are available to help if your pet has an emergency when your family veterinarian's office is closed. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. The front desk staff are very nice and accommodating. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. Employer match to support your financial goals. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. He went in emergency surgery for a urethra blockage from stones. Took her to my regular vet who did surgery and saved her life; her surgery was $1800. It was a mistake. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for Avoid! Blue Pearl Pet Hospital is amazing. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. Grow your business. If your vet refers you, demand another place! They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Some of these people I really don't think have a heart. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. I truthfully dont care about your vets qualifications in this regard. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. They tried to help her relieve herself but were unsuccessful, and the X-ray didnt give them much information. It breaks down if you got the money or not to take care of it. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question When I called for prescription to stop it, would not give it unless I came in for another exam. I will never use this again and wish I had never gone here to begin with. KEEP YOUR PETS AWAY! While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. Their staff is impatient and disrespectful. As with everyone else, I was given a range of the possible cost of the bill. Christine Parizeau- Birmingham, Michigan. Took my a I cannot recommend this place enough for emergencies and specialized treatment. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. The tech just kept giggling that she was doped up. The staff and Dr. Stewart was wonderful. . The absolute worst vet care! Even helped us figure out our best options. My cat ended up dying in this hospital by neglected doctors malpractice. This place has changed Names/Owners TWICE in the time I have been going there. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. As pet owners we need to save $$ where possible so our money can go to actual treatment, not getting raped on medication costs. When I arrived Abby was in a coma completely unresponsive. Now my last dog "Samson" was on allergy medication. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. In addition, fill out the form DPBR 0700 with myfloridalicense.com You may also sue the company for veterinary malpractice. You guys take advantage of people in their most difficult times. My first visit cost $292. We've also been through ER a couple times, the visits were okay but each time it has always been at least a 2 hour visit. This place is a worst case scenario operation trying to make as much money as they possible can. Lastly file a complaint with the BBB. The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. BluePearl Pet Hospital Southfield, MI Emergency Vet 24-7 Emergency and Specialty 248.354.6640 29080 Inkster Rd. BluePearl Pet Hospital 81 reviews Claimed Veterinarians, Emergency Pet Hospital Edit Open 9:00 AM - 9:00 PM See hours See all 25 photos Write a review Add photo Save Review Highlights " Shout out to Dr Snell the doggy surgeon who also helped drain the infected fluid on the same day as diagnosis. Each time, we were provided with options and excellent service. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. This place is amazing. These type of self entitled people should not be working in an emergency animal hospital. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. Their RX charge 5x as much vs my filling at pharmacy or online. But still no answer if they could do the procedure. Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. BluePearl Veterinary Partners-Southfield 29080 Inkster Rd Southfield MI 48034 (248) 354-6640 Claim this business (248) 354-6640 Website More Order Online Directions Advertisement Hours Mon: 12am - 12am Tue: 12am - 12am Wed: 12am - 12am Thu: 12am - 12am Fri: 12am - 12am Sat: 12am - 12am Sun: 12am - 12am Website Take me there Payment American Express I will never go here again and I wish I never had. I also had a previous dog that I took to them (their oncology department). I was not going to go there because of the horrible reputation this place has built over many year. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. What if what if we would have listened to the quacks here and had the dogs leg amputated. all rights reserved. I could never afford it. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. Were happy to help. BLUEPEARL PET HOSPITAL - 20 Photos & 67 Reviews - 4651 N Belt Line Rd, Mesquite, TX - Yelp BluePearl Pet Hospital 67 reviews Claimed Veterinarians, Emergency Pet Hospital Open Open 24 hours See hours See all 20 photos Write a review Add photo " The price wasn't ridiculous and they accepted care credit " in 2 reviews I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. Yelp users havent asked any questions yet about. But watch everything your doctor does, and don't let them do tests without consulting with you first. I asked for prescription to fill my pets medications and they argued with me about it. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. Caring for your pets is our passion. This place is not always pet oriented or customer oriented. " in 10 reviews There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. They do not offer dialysis which would have probably extended her life. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. They treated us with such compassion. They even sent a sympathy card and the staff that night signed it. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. This place is not always pet oriented or customer oriented. Do not go here! Blue Pearl Pet Hospital is amazing. Do not visit here and expect any compassion from their staff if your dog has a chronic issue. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. They took my ill dog in immediately. Here are 8 tips for writing great reviews. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. Abby wa breathing fast unresponsive and suffering. This place is not always pet oriented or customer oriented. That afternoon she became less responsive. 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. I suppose it comes down to money. We left. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Will. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. She had been sick for three days with vomitinghadnt eaten. that were incredible and the quality of care was outstanding. He was in so much pain & blue pearl took care of him immediately! The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. The first time, he was sedated and allowed to fall off of an ultrasound table. Money is all they care whout. Ended up with my cat died so soon I dont recommend this place at all. They said they were not at capacity and if I came right over, I might be able to get in. She lived 3 more healthy years!! BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall I wish I wouldve never brought my dog here. Wouldn't do it! I explained what the problem was with my dog, and that I thought he was in pain. More. Get more reviews from your customers with Birdeye. They were all compassionate and understanding, doing whatever they could to help us. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. Was there 2 hrs & CCL diagnosed. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? I also had a previous dog that I took to them (their oncology department). Information provided by various external sources. 2023 BluePearl Holdings LLC. I took my boy Wesley to blue pearl for emergency. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. Yes, owning a dog can be expensive if you have an injury or illness. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. Anything medical that is done for humans to animals is expensive. I wish BluePearl had dialysis. Thanks for saving our baby!! Each time, we were provided with options and excellent service. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Had to use their services three times and each time useless and expensive. Our 11 year old pup was not up to more aggravating tests. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. Don't take your pets here. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. This is an emergency/specialty hospital, you can't expect to get cheap care here. Learn more about veterinary specialists. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. Copyright Veterinarians Of America 2020. As we we continued to watch the waiting room empty out. Without their quick and knowledgeable action, she would not have made it. I brought my 4 year old dog in on a Sunday Afternoon. Blue Pearl is a criminal organization who only cares about money. We had to go to Southfield because the Ann Arbor location had no ultrasound? The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. They decided this without ever seeing the dog. I have an 11 week puppy and she puked several times in the evening. 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